
As UK local councils continue their digital transformation journeys, Oracle’s Redwood Experience is emerging as a major step forward in user interface modernization. Redwood pages provide a cleaner, more intuitive, and role-based UI across Oracle Fusion Applications. For councils using modules such as HCM (Human Capital Management), Payroll, and OTL (Oracle Time & Labor), enabling Redwood can significantly improve usability, self-service adoption, and employee productivity.
But making the shift isn’t as simple as flicking a switch. Councils must navigate technical prerequisites, manage change, and address compatibility issues. Here's a guide on how to plan and enable Redwood pages effectively for public sector users.
In this blog we’ll cover
Why Redwood Matters For Local Government
The Redwood Experience modernizes the look and feel of Oracle Fusion apps. It brings:
- A mobile-first, consistent interface across modules
- Streamlined navigation and better accessibility
- Contextual dashboards and improved workflow efficiency
- Higher user satisfaction and lower training overheads
This is especially valuable for councils, where HR, Payroll, and OTL systems are accessed by thousands of employees—from frontline workers to administrators—often with limited technical training.
Key Modules & Considerations
Below are the key modules and its considerations
1. HCM (Core HR And Self-Service)
- Challenges: Legacy navigation menus, duplicate pages, and outdated manager self-service flows.
- Prioritize Employee and Manager Self-Service pages
- Test Person Management, Employment Info, and Profile Management pages in sandbox
- Enable page composer to control layout where needed
- Communicate UI changes clearly to HR administrators and employees
2. Payroll
- Challenges: Reports not rendering in Redwood-compatible format, security role misalignments
- Review and test Payroll Dashboard tiles under Redwood
- Use Redwood-compatible reports for payslips and payroll registers
- Check user role privileges for new dashboard access
- Validate compatibility of Fast Formulas and Legislative Rules (UK Payroll)
3. OTL (Time Entry And Approvals)
- Challenges: Timesheet entry usability, missing custom fields, manager confusion over approvals
- Use Redwood pages for time entry, approvals, and exceptions review
- Validate dynamic layouts for part-time and flexible staff
- Consider Redwood-enabled mobile access for field employees
- Test integration touchpoints with Payroll and Absence
Common Redwood Issues And Resolutions
Issue | Resolution |
---|---|
Pages not showing in Redwood layout | Check feature opt-in status in FSM > Offerings > Redwood |
Users losing access to key functionality | Review role-based access control and test all personas |
Incomplete translations or labels | Update translation packs and validate sandbox UI |
Custom extensions not appearing | Rebuild or re-map custom objects using Redwood components |
Performance lag on large dashboards | Optimize queries behind Redwood cards, reduce tile count |
Recommended Approach For Councils
- Enable Redwood in SandboxTest Redwood pages in a safe environment using employee personas like HR Admin, Line Manager, and Employee Self-Service.
- Involve Key Stakeholders EarlyWork with HR, Payroll, and IT teams to identify critical use cases and workflows that Redwood must support.
- Plan Phased RolloutBegin with non-critical users or departments, collect feedback, and iterate before expanding across the council.
- Training and Change ManagementCommunicate clearly with employees. Share walkthrough videos, quick reference guides, and FAQs to reduce confusion
- Leverage Partner ExpertiseWork with experienced Oracle partners to accelerate enablement, especially around Redwood configuration, mobile readiness, and security review.
Final Thoughts
The Redwood Experience is more than just a facelift—it’s a usability revolution. For UK local councils, adopting Redwood across HCM, Payroll, and OTL can unlock better productivity, lower support tickets, and a more accessible platform for all users.
Done right, Redwood can modernize how councils serve their workforce and deliver public services—creating a seamless digital experience that matches 21st-century expectations.
Need help enabling Redwood for your council? Contact FirstCron for a tailored readiness review and Redwood rollout plan.
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