Natural Language Report Builder For OTBI: Simplifying Analytics For The Public Sector

OTBI is a robust tool built into Oracle ERP, providing real-time insights across a wide range of transactional data. Yet, for many users, the experience can feel overwhelming. Reports require:

• Selecting the correct subject area (Finance, HR, Procurement, etc.)
• Understanding underlying data models
• Writing complex queries or applying filters effectively
• Designing outputs in a way that is meaningful and actionable

Consider a finance officer in a local government council who wants to see headcount distribution across departments. Without advanced OTBI knowledge, this request requires support from IT or reporting specialists. Each dependency increases turnaround time and adds to the support overhead.

In critical environments like healthcare, where time-sensitive insights about staffing, procurement, or resource allocation matter, these delays can have real-world consequences.

The GenAI-based Natural Language Report Builder for OTBI bridges this gap by making reporting intuitive, fast, and accessible. Instead of requiring technical expertise, users simply type their requests in plain English (or natural language).

For example:

• User prompt: “Show headcount by department for permanent staff this year.”
• GenAI engine: Automatically interprets the query, selects the right subject area (HR), applies relevant filters (permanent staff, current year), and builds the OTBI report instantly.

This approach has profound implications:

• No deep subject area knowledge required – The system interprets the intent behind the query.
• Instant report generation – Reports that once took hours or days to request and build are available in minutes.
• Democratization of analytics – Users across all roles, from administrators to managers, gain direct access to actionable data.

Public sector institutions operate under unique constraints. They must balance tight budgets, strict compliance mandates, and the need to deliver seamless services to citizens, students, and patients. In this context, timely insights are not just a convenience—they are mission-critical.

• Healthcare organizations need quick staff utilization reports to ensure patient care is not disrupted by shortages.
• Local governments require financial transparency and reporting for regulatory compliance and citizen trust.
• Universities and higher education institutions rely on real-time insights for admissions, tuition payments, grants, and HR.
• Public sector agencies need procurement and budget tracking to manage taxpayer-funded projects efficiently.

By leveraging GenAI-powered natural language reporting, these organizations empower staff across departments to create reports without waiting for IT intervention, reducing dependency and accelerating service delivery.

As a specialized Oracle ERP service provider in the UK and US, Firstcron integrates GenAI-driven natural language reporting seamlessly into OTBI environments. Our approach ensures that organizations can deploy this technology with confidence, backed by domain expertise and localized service delivery.

Key elements of our service model include:

• Integration with Oracle ERP environments – GenAI is embedded into OTBI workflows, not bolted on as an external tool.
• Contextual intelligence – The AI is trained on ERP-specific contexts, ensuring accuracy in interpreting user prompts.
• Continuous learning – Each user query refines the system, making future prompts more accurate and responsive.
• Localized expertise – With operations in both the UK and US, Firstcron understands the distinct compliance and reporting requirements in each region.

This makes Firstcron not just a service provider, but a partner in public sector digital transformation.

The measurable benefits of this GenAI-powered solution are significant for public sector organizations:

• Improved User Experience – Staff feel empowered and less frustrated by system complexity.
• Cost Efficiency – Reduces reliance on specialist resources, aligning with budget-conscious public sector operations.
• Faster Decision-Making – Leaders get real-time access to the data they need.
• Reduced Support Overhead – IT and reporting teams spend less time on routine requests.
• Democratization of Reporting – Any staff member can generate insights, not just technical experts.

• User Empowerment – Staff across departments gain the ability to self-serve reports.
• Efficiency Gains – Report turnaround time drops from days to minutes.
• Lower Costs – Reduced dependency on specialized report writers and IT.
• Scalability – Supports growing data demands without increasing support overhead.
• Enhanced Trust – Timely, accurate insights improve transparency and accountability.

To illustrate, here are examples of how GenAI-enabled reporting can transform operations:

• Healthcare: A hospital manager types, “Show available nurses by shift this week.” The system generates a detailed staffing report in seconds, helping avoid patient care disruptions.
• Local Government: A finance officer requests, “Show payroll costs by department for Q2.” The OTBI report is auto-built with the right filters, ensuring compliance with reporting standards.
• Higher Education: A university admissions officer enters, “Show student enrollment by faculty for the past three years.” The tool generates the trend analysis instantly, aiding strategic planning.

In each scenario, the need for technical subject area expertise is eliminated, and critical decisions can be made faster and more effectively.

As digital transformation deepens across the public sector, the ability to access timely insights becomes a cornerstone of effective governance, education, and healthcare. Traditional approaches to reporting—where IT bottlenecks slow down decision-making—are no longer sustainable.

The GenAI-powered Natural Language Report Builder for OTBI represents a paradigm shift. It transforms Oracle ERP into not just a system of record, but a system of intelligence accessible to all.

For Firstcron’s clients in the UK and US, this means delivering on the promise of smarter, faster, and more inclusive ERP reporting, helping public sector organizations meet the dual challenge of budget efficiency and service excellence.